Product thinking
I start with the job to be done, then shape the product with the people who have to build and use it.
Hello,I'm Akhilesh
I tend to collect ideas faster than I can build them. Some become useful, some become experiments, and some live happily in a Figma file forever. I’m a bit of a product design, illustration and design systems nerd.
Day job
Currently, I’m a Manager, UX & Design Systems at Genpact. Before that, I’ve worked across Mphasis, JustAnswer, BYJU’S and PAYBACK, mostly getting my hands into products, design systems, research and the occasional tricky problem.
Out of office
When I’m not working, I’m usually reading, playing with new ideas, experimenting with AI, or building something that may or may not ever see the light of day. I also enjoy getting lost in a good book or a Figma file for longer than I probably should.
My super powers
Design systems
Libraries, guidelines, and reusable pieces so a team can stay consistent without slowing down.
Complex products
Enterprise workflows are dense. The useful part is making them understandable without hiding what people need.
Exploration
Wireframes, prototypes, and quick tests, so an idea can be seen before anyone commits to building it.
AI-assisted design
I use models to try more options, then keep only the ones worth taking further.
Design and development
Comfortable enough with HTML, CSS, and JavaScript to sit with engineering and keep the work buildable.
Experience
Jan 2026–Present
Genpact
Manager, UX & Design Systems
Enterprise SaaS. UX strategy, design systems, and cross-functional delivery.
Feb 2024–Jun 2025
Mphasis
Module Lead - Systems
Enterprise telecom. Design systems for complex, data-intensive B2B applications.
Dec 2022–Jan 2024
JustAnswer
Senior UX Designer
Consumer web and mobile. Customer experience redesign.
Mar 2020–Nov 2022
BYJU'S
UX Designer
EdTech. Consumer learning experiences at scale, for web and mobile platforms serving millions of learners.
Oct 2014–Mar 2020
PAYBACK India
UI/UX Designer
Loyalty and rewards platforms, including engagements via Wunderman India and Manpower Group.
Writing
2026
Loop
Book · In progress
A self-help book exploring how repeated behaviours, decisions and patterns create recurring outcomes — and how becoming aware of those loops can help us interrupt and redesign them. Planned for November 2026.
Education & certifications
2008–2011
Bachelor of Arts
Delhi University
2022
Google UX Design Professional Certificate
Coursera
2022
Complete Web & Mobile Designer
Udemy
2024
Using AI for UX Design and Research
LinkedIn Learning
2024
UX Foundations: Content Strategy
LinkedIn Learning
2024
Leading and Managing Successful UX Teams
LinkedIn Learning
Recognition
2021
Extra Mile Award, BYJU'S
Best performance and team management.
2019
Torch Bearer Award, PAYBACK India
Excellent campaign delivery and brand integration in partner apps.